Support and training

Worldclass support at the click of a button

When it comes to software, customers rely on support

That is why we are geared to support users of all levels when they need it most.

Support is a critical part of our business and helps us stand apart from our competitors . . . we think the figures* speak for themselves!


100%

Client Satisfaction
Rating

93%

Tickets solved
within 24hrs

88%

Of all enquiries contact through online support

* Real-time statistics and review provided by ZenDesk.

Full details of support services included with our products are listed below.

We offer FREE scheduled webinars to all members. These cover of a broad range of topics and an overview of the system.

Network customers can also benefit from a series of modular webinars which focus on each area for additional support and insight.

REMEMBER ABOUT OUR FREE WEBINARS! BOOK ONE TODAY

In detail Included in
Online Packages
Included in
Network Packages
Standard Online Support Channels Yes Yes
Support Help Centre Yes Yes
Documentation, White Papers,
Best Practices Guides
Yes Yes
Video Tutorials Yes Yes
Billing Support Yes Yes
Break/Fix Tickets Yes Yes
Priority support
– fast track escalation process
Yes

What are you waiting for?

 The sooner you start the more you save!

ONLINE PACKAGES

Sign up for a FREE 14 day trial – Ideal for private chefs, individual cafes, pubs, bars, bakers, consultants, restaurants, hotels and more . . .

READ ABOUT THE BENEFITS

Request a Network Demonstration

Ideal for High Street Restaurant Chains, Resort and Multi-Outlet Hotels, and National/International Restaurant and Hotel Groups

BOOK YOUR DEMO NOW