Reporting to: Head of Training and Development
To support the Head of Training & Development expand the On-Boarding function and develop a training ‘centre of excellence’. To become the software product subject matter expert, to grow and maintain both internal and client knowledge and, forge the way in delivering industry leading training.
The ideal candidate is enthusiastic about the benefits quality training can provide to software implementations, has 5+ years’ experience of delivering of software training, is looking to build upon their existing experience as a Software Trainer to move to their next role as a Software Training Consultant, has a good level of commercial acumen and, enjoys working as part of a small but rapidly expanding team.
This is an excellent opportunity to join Kitchen CUT as we embark on a journey of huge growth. We are already working with world renowned brands, winning awards and have huge plans for the future!
Deliver client training webinars
Deliver on-site training courses
Analyse learning needs ‘on the fly’ during live training sessions
Document trainer and client feedback for each session developing a ‘lessons learnt’ approach
Work with the Head of Training & Development to shape product training courses & documentation
Structure & develop training videos keeping up-to-date in-line with product releases
Capture potential ‘up-selling’ information to feed back to Sales
Bring industry knowledge and client requirements back into the workplace to feed back to the business.
Any other activities deemed appropriate by the Head of Training & Development
Familiarity of the full training lifecycle
Knowledge of adult learning theory and how best utilised commercially
Technically savvy with the ability to learn new systems and applications quickly
Able to work autonomously once provided with a brief
Capable of building and maximise client relationships ensuring they understand the returns training offers to their business
Motivational presence – personable and friendly and able to manage relationships at various levels of seniority within a client’s business
Ideally able to translate technical concepts and content, and write clear and concise training materials
Proven experience of delivering software training: both webinar and classroom based
Evidence of developing course structure and training documentation
Ability to deliver on-site training ‘owning’ the room and dealing with issues
Operational problem solver, able to formulate training requirements from support requests/briefs
An understanding of how to measure, analyse and report on effective training sessions
Strong communication skills: persuasion, influence, networking, control, motivational
Highly organised and efficient with time
Ideally a member of CIPD or BILD
Training qualifications such as TAP would be looked upon favourably
HND or Batchelors degree in an HR or learning subject would be advantageous but not essential
Ideally based within commuting distance from Henley-on-Thames
Ideally a background in an IT software house and/or F&B although other industry experience will also be considered
Able to travel to client-site as required – this is predominately UK based although some work abroad may be required. This is envisaged to be no more than 25% of the time with the majority of on-site training taking place in London although this may increase as the business grows.
If you feel you’re the right person to join this fast growing company, apply here, attaching BOTH covering letter and CV.
No agencies please.