Reporting to: Head of Training & Development
Salary: £20,000 – £24,000
Promotion route: On-boarding Co-ordinator / Manager
To assist the Head of Training & Development with their plans in building a training ‘centre of excellence’ by undertaking all administration and organisation relating to software training course delivery.
The ideal candidate is highly organised with the ability to juggle multiple client workloads. Ideally you will be able to evidence your ability / experience in organisation whether has taken place at work or during education. You need to be detail focused, able to follow process, with strong documentation skills and an aptitude towards flexibility as client requirements can differ and no two are the same.
The role sits as part of the software on-boarding function, the aim of which is managing implementation projects. Moving forward there is scope to build out the role to include co-ordination of all elements relating to the on-boarding process.
This is an excellent opportunity to join Kitchen CUT as we embark on a journey of huge growth. We are already working with world renowned brands, winning awards and have huge plans for the future!
Co-ordinating all training events
Advising trainers of which courses require delivery & when, providing the agenda and any other documentation that may be required.
Supporting trainers who manage their own clients
Documenting all bookings both provisional and confirmed
Managing multiple diaries; trainer and client
Working with trainers to capture and own, or escalate, client requirements as appropriate
Collating all training session feedback developing a ‘lessons learnt’ approach and feeding back to the Head of Training & Development
Aiding the building of the company knowledge base in relation to product software & training information
Attend weekly meetings to provide the Head of Training & Development with status updates
Any other duties deemed appropriate by the Head of Training & Development
Strong organisational and administrative skills
A desire to aid the Head of Training & Development in the building of a ‘training centre of excellence’
Ability to learn and follow new processes feeding back areas for improvement
Able to co-ordinate activities and provide feedback clearly, concisely and consistently
Capable of understanding the commercial benefits quality training brings to a software project implementation
Personable, friendly and comfortable to work in the presence of various levels of seniority within a client’s business
Ability to listen to client requirements, translate them and generate documentation
Strong organisational skills, able to provide co-ordination services
Experience of using a variety of business software
Good communication skills
Previous training co-ordination experience would be a considerable advantage but is not essential
Ideally based within commuting distance of Henley-on-Thames and Reading areas
PLEASE NOTE: Whilst the office is currently located in Henley-on-Thames a move to Reading is scheduled in the next 6 months.
If you feel you’re the right person to join this fast growing company, apply here, attaching BOTH covering letter and CV.
No agencies please.