Job Title: Client Services Executive

Reporting to: Client Services Director

Location: Henley-on-Thames/Reading

Overview of the Role

Further to some exciting new client wins, we are looking for a recent graduate with a desire to start their career in Client Services in a young, vibrant, company enjoying a period of accelerated growth.You will play a key part in nurturing business with existing clients across the F&B market including well-known restaurants, hotels, food chains and pub groups. You will have excellent relationship building skills combined with an entrepreneurial mind-set, and a focus on delivering excellent customer care.

Key Activities:

• Responsible for nurturing existing client relationships with regular customer communication.
• Become a ‘product expert’ providing assistance to clients.
• Communicating new product developments to clients and assisting them in terms of adopting new functionality.
• Assist with the preparation of pitch documents and marketing materials.
• Assist with general admin for the Client Services team.

Desired Candidate Experience:

• Based within commuting distance from Henley-on-Thames/Reading.
• Excellent communicator with the ability to build lasting relationships.
• Self-motivated with strong problem-solving skills.
• Strong organisational skills with ability to manage multiple projects independently and proactively.
• Proven track record of internships/work experience.

Essential requirements:

• Educated to degree level (2:1 or higher).
• GCSE level 5 (C) or above in English and Mathematics.
• References required.