Job Title: Client Services

Reporting to: Client Services Director

Location: Henley-on-Thames

Overview of the Role

We are looking for candidate with experience in Client Services to join our growing team and contribute towards the future growth and success of our brand.

You will play a key part in nurturing business with existing clients across the F&B market including well-known restaurants, hotels, food chains and pub groups. You will have excellent relationship building skills combined with an entrepreneurial mind-set, where you will foresee potential cross selling opportunities and advise clients accordingly. 

Key Activities:

• Responsible for nurturing existing client relationships with regular customer communication

• Become a ‘product expert’, providing assistance with delivering product demonstrations and training

• Communicating new product developments to clients and assisting them in terms of adopting new functionality

• Assist with the preparation of pitch documents and marketing materials

Desired Candidate Experience:

• Based within commuting distance from Henley-on-Thames

• Strong account management experience

• Proven track record building relationships 

• Excellent communicator with the ability to build lasting relationships

• Commercial acumen

• Self-motivated with strong problem-solving skills

• Strong organisational skills with ability to manage multiple projects independently and proactively